(4.3 / 5)1725+ Ratings

High Sierra Reviews

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Overall Rating

4.3
7 Reviews
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About High Sierra

Shop.highsierra.com is the official site of High Sierra, a company known for its versatile bags, backpacks, and duffels designed for life’s endless possibilities. They offer a wide range of products including backpacks, duffels, and more, with some items being exclusive to their online store. They are committed to providing gear that is ready for every journey and destination, with a focus on tested durability. They also offer free shipping and often have sales with up to 40% off on their products.

High Sierra Pros & Cons

Pros:

  • Affordable: High Sierra products are generally priced affordably, making them a budget-friendly option.
  • Durable: Many customers praise the durability of High Sierra backpacks, which can last a long time.
  • Quality: High Sierra products are known for their great quality, with features like waterproofing and comfortable designs.
  • Laptop Support: Some models, like the Access Pro Backpack, offer laptop support off the floor of the bag and self-contained compartments.
  • Spacious Compartments: Products like the All Around Wheeled Backpack feature spacious main compartments and dedicated storage for tech and trinkets.

Cons:

  • Customer Service Issues: Many customers have reported difficulties in communicating with customer service, particularly regarding warranty claims and refunds.
  • Order Confirmed Issues: Some users have experienced issues with orders not being confirmed, leading to multiple charges and frustration.
  • Product Durability Issues: Despite the general durability, some customers have reported broken handles and ripped side pockets, even within the warranty period.
  • Exchange and Refund Policy: Consumers are not pleased with the diversity of products or services and the exchange, refund, and cancellation policy.

High Sierra Coupon & Discount Codes

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High Sierra Customer Reviews (7)

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Elbrus Bazhaev
Elbrus Bazhaev
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Jul 13, 2023
Abigail Matthews
Abigail Matthews
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Jul 12, 2023
Petra Ebersbach
Petra Ebersbach
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Jul 10, 2023
Loma Sheripov
Loma Sheripov
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Jul 10, 2023
Christian Carlin
Christian Carlin
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Jul 9, 2023
Harry Raine
Harry Raine
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Jul 7, 2023
Zakiya Batukayev
Zakiya Batukayev
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Jul 7, 2023

High Sierra Customer’s Q&A

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High Sierra Features and Benefits

Key Features and Benefits of High Sierra Backpacks on shop.highsierra.com:

  1. Comfort and Breathability:

    • AirFlowâ„¢ Back Panel: Provides excellent breathability and comfort during use.
    • Mesh Back Panel: Ensures airflow and reduces sweat buildup, enhancing overall comfort.
  2. Durability and Protection:

    • 600D Polyester Construction: Offers lasting durability and protection against the elements.
    • Water-Repellent Coating: Keeps the backpack dry and protected from rain and moisture.
  3. Organized Storage:

    • Front Stash Pocket: Includes an organizer panel and key fob for neat storage of small supplies.
    • Tricot-Lined Exterior Stealth Pocket: Provides a secure spot for stashing valuables or frequently used items.
  4. Safety Features:

    • Reflective Accent: Increases visibility during nighttime walks, enhancing safety.
  5. Versatile Design:

    • Adjustable Shoulder Straps: Customizes comfort with adjustable straps for a secure fit.
    • Suspension Strap and Sternum Strap: Helps distribute weight evenly, making carrying heavy loads feel lighter.
  6. Practical Features:

    • Built-in Sleeve for Laptop or Tablet: Protects devices from damage while on the move.
    • Multiple Pockets and Compartments: Offers ample space for organizing various items, including a change of clothes and a DSLR camera.
  7. Style and Versatility:

    • Sleek Grey Blue Exterior: Adds a touch of style to any adventure.
    • Multipurpose Design: Suitable for daily activities, travel, day hiking, and shopping.

High Sierra Pricing

High Sierra offers backpacks and luggage in various price ranges:

  • Under $24.99: Refine by this price range for affordable options.
  • $25 - $49.99: Find mid-range backpacks and luggage in this category.
  • $50 - 74.99: Explore higher-end options within this price range.
  • $75 - $99.99: Discover premium products in this category.

For specific discounts, visit the sale section where items like the Outburst Backpack are available at 51% off.

High Sierra FAQs

FAQ

High Sierra Alternatives

High Sierra does not provide a list of top 10 alternatives on their official site. However, if you are looking for alternatives to High Sierra backpacks and luggage, you might consider the following brands:

  1. The North Face
  2. Patagonia
  3. Osprey
  4. REI Co-op
  5. Deuter
  6. Thule
  7. Marmot
  8. Arc'teryx
  9. Fjallraven
  10. JanSport

These brands offer a variety of high-quality backpacks and luggage options that might suit your needs.

FAQ

About Shop.highsierra.com Popular Products and Services?

"Shop.highsierra.com" is known for its versatile bags, backpacks, and duffels designed for life’s endless possibilities. They offer a promotion where customers can buy one item and get the second one for 25% off with the code: SAVE25. They also offer up to 40% off Outlet styles. The company provides free standard shipping on orders over $99. However, it's important to note that some customers have reported issues with order processing, including being charged multiple times. Despite this, many customers find their products to be affordable and durable, lasting a long time. The company is located in Mansfield, MA, and operates from Monday to Friday, 9:00 AM - 6:00 PM.

FAQ

Shop.highsierra.com Return Policy?

Shop.highsierra.com guarantees total customer satisfaction. If not completely satisfied with an online purchase, unused merchandise may be returned within 60 days of the original shipped date for a prompt refund.

Regarding the shipping policy, once an order has been processed, it is not possible to upgrade or change shipping methods. Also, it is not possible to modify or cancel the items on your order once it has been confirmed. A variety of carriers are used for each shipping option, and the most appropriate delivery method for the desired shipping address is chosen. It is not possible to specify a preferred carrier when placing an order. Carriers may require someone to sign for your shipment. If you are shipping to an apartment or in an office building, the carrier might require you to sign for the packages and will not be left at the door.

For the contiguous U.S., standard 2-5 business day shipping charges are $7.99 for order totals from $0.00 - $98.99 and free for order totals of $99.00 and up. Expedited (2-3 Business Days) and Priority (Next Day) shipping options are also available with varying charges based on order total and item size.

Standard shipping to Alaska, Hawaii, Puerto Rico, and Guam has different charges based on order total and item size. Please allow 1-2 business days for processing. Deliveries to APO/FPO addresses may take up to 4-6 weeks shipping time by the carrier. All rates are subject to change at any time. At this time, shop.highsierra.com does not offer international shipping.

If you use a freight forwarder or ship to a non-residential address (such as a hotel), High Sierra is not responsible for damage, defect, material difference, or loss that occurs to goods after they're delivered. This means that High Sierra is not able to provide a replacement of, or refund for, any such goods delivered to a freight forwarder or non-residential address. You should instruct freight forwarders to refuse goods that arrive damaged, and goods lost after being received by a freight forwarder or at a non-residential address will be your responsibility.

FAQ

About Shop.highsierra.com Prices and Cost?

At Shop.highsierra.com, there are several promotions and cost details. There is a promotion where if you buy one item, you get the second one for 25% off with the code SAVE25 at checkout. Both items must be in the cart for the discount to be valid. Some exclusions may apply. There is also up to 40% off on Outlet styles, no promo code needed, the price reflects the discount. Outlet styles do not combine with any other promotions.

Regarding shipping, there is free standard shipping on orders over $99. If the order total is not met, a $7.99 shipping rate will apply. This is valid only on deliveries to the contiguous US.

For returns, there is a pre-paid return label offered. A one-time, once per order, cost of return shipping will be deducted from your refund. The return of travel items costs $11.99 and the return of non-travel items costs $7.99.

For warranty repairs, there is a charge of $15 for items 26" or larger.

Please note that these details are subject to change and it's always best to check the official website for the most accurate and up-to-date information.

FAQ

How can I return an item purchased from Shop.highsierra.com?

Shop.highsierra.com guarantees total customer satisfaction. If not completely satisfied with an online purchase, unused merchandise may be returned within 60 days of the original shipped date for a prompt refund. Please note that High Sierra reserves the right to cancel or refuse any order for any reason at any time prior to shipment. For more detailed instructions, please visit the official website of High Sierra.

FAQ

Tell me more about the shipping and delivery process on Shop.highsierra.com.

The shipping and delivery process on Shop.highsierra.com is as follows:

Once an order has been processed, it's not possible to upgrade or change shipping methods, modify or cancel the items on the order. A variety of carriers are used for each shipping option, and the most appropriate delivery method for the desired shipping address is chosen. It's not possible to specify a preferred carrier when placing an order. Carriers may require someone to sign for the shipment.

For the Contiguous U.S., the standard 2-5 business day shipping charge is $7.99 for orders totaling $0.00 - $98.99, and free for orders $99.00 and up. Expedited (2-3 Business Days) and Priority (Next Day) shipping options are also available with different charges.

Standard Shipping to Alaska, Hawaii, Puerto Rico, and Guam also has different charges based on the order total.

Please allow 1-2 business days for processing. Deliveries to APO/FPO addresses may take up to 4-6 weeks shipping time by the carrier. All rates are subject to change at any time.

At this time, shop.highsierra.com does not offer international shipping. If you use a freight forwarder or ship to a non-residential address, High Sierra is not responsible for damage, defect, material difference, or loss that occurs to goods after they're delivered. This means that High Sierra is not able to provide a replacement of, or refund for, any such goods delivered to a freight forwarder or non-residential address. You should instruct freight forwarders to refuse goods that arrive damaged, and goods lost after being received by a freight forwarder or at a non-residential address will be your responsibility.

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